近十年来, Gengo has been committed to providing its customers with high-quality translation services.

客户满意度评分97分.6%

满足体育外围平台的翻译

All translators working on the Gengo platform are carefully chosen and rigorously tested to ensure our customers get the best translation quality.

All translator candidates are required to go through a multi-phased testing process which includes a multiple choice test and a written translation test that is created and individually reviewed by our expert team of professional Language Specialists.

3%

申请人通过率

质量保证过程

By embedding systemized workflows within the translation process, we ensure high quality translation at scale. 体育外围平台的数据证明了这一点: 950+ million units translated for 65,000+ clients, with more than 98.8%的工作得到客户认可.

预翻译

1

风格指南 & glossary creation (enterprise customers only)

We can leverage your company’s pre-built glossaries and style guides, or we can help you create resources to help boost the quality and consistency of your translations across projects.
2

智能项目分配

As the Gengo system knows who is qualified for what type of job, the Gengo platform automatically distributes jobs to the right translators. 翻译 are given priority access based on level selected by customer, “首选”翻译的地位, 以及项目特定的测试结果.

翻译

3

工作台

All translations are carried out on our proprietary workbench, with a number of built-in features to boost quality and consistency.
  • 翻译 and customers communicate directly, ensuring your translation meets your exact needs.
  • Customers can attach images or videos to the project as a whole or to specific strings for additional context.
4

自动化的质量检查

All ongoing translations are actively monitored by an automated validation system. Designed to detect issues as the translators work, it highlights and gives suggestions on the following:
  • 解释清楚
  • 数量准确
  • 代码元素和标记
  • 术语表的依从性
5

双向(可选)

第二个, independent linguist reviews and edits a translation for accuracy, natural flow in the target language and adherence to customer instructions.

译后

6

额外的系统检查

All translations pass through a machine translation (MT) validation to ensure they were completed by human linguists. 翻译s are also constantly checked at random by Language Specialists using GoCheck, our internal quality checking platform.
7

客户最终认可

The completed translation is delivered back to the customer to confirm all requirements were fulfilled.

Gengo如何评判翻译质量

100+ language specialists review each translator

100+ language specialists review each translator

100 language specialists across all language pairs perform human reviews around the clock using GoCheck, a proprietary quality checking platform, 评估翻译质量. Based on the TAUS Dynamic Quality Framework (DQF), GoCheck calculates a translation’s quality score based on error count, 错误类型, 错误严重程度和字数.
质量记分牌

质量计分卡

In addition to reviews of individual jobs, each Gengo translator receives an overall quality score—a moving average based on a number of recent reviews, 以最近和文本长度加权. 为了更精确的测量, scores for larger and more recent jobs are weighed more heavily than older and smaller jobs. 翻译 who consistently submit quality translations are able to access higher tiered jobs that require more experience.
翻译教育

翻译教育

Alongside assessing translation quality, we use these reviews to provide continued feedback to our translators, enabling them to learn and develop their skills. Gengo actively encourages our translators to develop their translation skills on an ongoing basis. We provide all translators with access to guides on translation fundamentals, tools and training materials to help them fine-tune their skills.
降级的过程

降级的过程

It is our policy to effectively respond to all customer concerns regarding translation quality, and to resolve issues as efficiently as possible. If a translator is found to be performing below our quality standards, we quickly act to remove them from the system.

体育外围平台的客户在说什么

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教练

来自体育外围平台CEO的消息

Our commitment to ensuring customers receive the right quality is an integral part of the Gengo ethos. 体育外围平台成立于日本, a country with great pride in service and workmanship — if you’ve traveled through Japan, 你完全明白我的意思! This environment has no-doubt influenced our culture, and we’re proud to share it with the world. I’m confident you’ll be satisfied with Gengo’s approach to quality and service, and we look forward to working with you!
首席执行长Matthew莴苣
首席执行长Matthew莴苣首席执行长Matthew莴苣

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